Can I pay with Paypal?
No, we do not accept Paypal deposits directly.
However, you could buy a BUX Gift card from Kinguin, and you can pay with Paypal.
Can I pay with PaySafeCard?
No, we do not accept PaySafeCard deposits directly.
However, you could buy a BUX Gift card from Kinguin, and you can pay with PaySafeCard.
Do you accept Prepaid or Virtual Cards?
Yes, you can pay with a Prepaid or Virtual card.
Please keep the proof of purchase at hand. If your transaction gets flagged, we may need some additional verification from you about it.
My credit card was charged but I haven't gotten my BUX
Deposits should be credited instantly, or at most within a few minutes. If it's been over an hour and you haven't been credited, open up a ticket so we can check it out.
Note: Providers can place a "payment hold" onyour account, it doesn't necessarily mean you've been charged. If the transaction...
Where is my Voucher Code from Kinguin and how do I redeem it?
Clicking on this icon will take you to your Kinguin Inventory:
You can redeem your BUX Voucher code in the top right section of the Deposits page.
Why I can't deposit via credit card?
Our providers may have restrictions or an antifraud system on their side as well.
Additionally, there are daily limits so if try to deposit a lot of times during a 24 hours window, you might not be able to deposit again.
If your payment fails, you should be receiving an error message in the last...