My credit card was charged but I haven't gotten my BUX

Deposits should be credited instantly, or at most within a few minutes. If it's been over an hour and you haven't been credited, open up a ticket so we can check it out.

Note: Providers can place a "payment hold" onyour account, it doesn't necessarily mean you've been charged. If the transaction failed in the end, your money should be refunded by your bank the next day.